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FAQ's
     
 

What is a Vector image ?

Images can be of two types, raster  images  (also known as bitmap images) and vector images. Raster based or pixel based file formats (.GIF, .BMP, .JPG) are made up of pixels. VECTOR images on the other hand are comprised of lines (wireframe) that represent the objects.

Why to do it manually without using the automated software?

Vector conversion can be done either with the use of automated software or by manually tracing the raster image. If you use manual method of  vector conversion , you can have following benefits :

Minimum vector nodes,

Small image size which can be scaled to any size without loss of it’s quality.

No overlapping outlines.

Ideal for colour separation.

Ready to use file for multiple applications.

How much time required for turnaround ?

vectorgraphics.asia  can deliver the vector  file after confirmation of order within 1 to 3 working days. Please specify if you have a deadline and we will let you know if it can be met.
Depending on complexity of the image,  on an average the standard turnaround time is  two days.  In order to  give more clarity about the delivery time, we specify delivery time in our quote.

In which file formats shall raster images can be sent?

You can send the raster images in pixel formats like jpg. or bitmap formats.

How do you send your image?

Just email to us the best quality version of your artwork that you have. Obviously the clearer it is for us to see, then the better job we can make of the final image. Please send as a JPG or BMP or GIF file.

How do I begin?  How do I send my enquiry?

You can click on the link – Request for the quote & upload the image Or otherwise , email  your image to quote@vectorgraphics.asia.

How will I receive the file I ordered for?

Your finished vector image will be sent to you  via email after approval of proof and making payment.

Who carries out the work?

Our team of  skilled, experienced and professional artists  who precisely re-draw your raster image and then convert it into vector image that no automated software and few other services can match.

In what format can you output the completed work?

Final output Vector image can send to  you in the following formats:-

CorelDraw 12 (.cdr)

Illustrator CS (.ai)

Portable Doc Format (.pdf)

Other output types are available please contact us Just specify in the output field of the job form the vector format you want returned.


  Vector conversion payment terms

How much does it cost?

Please reffer “pricing “  link for more information.

Do I need to pay for any corrections if any?

Small corrections as a result of misunderstanding about specifications are done free of charge. Subsequent alterations after initial order and design enhancement will be charged according to the work involved in it.

Can I enlarge or reduce the vector art?

Yes, vector images are scalable. They can be enlarged or reduced to any size without losing the quality of the image.

Will you keep my final vector image stored?

Your final vector artwork will be stored for a period of 90 days after your order is completed. We will not  use your artwork for any purpose and strictly  kept confidential.

Do I have to send you the font used in my artwork?

Preferably  sending us your preferred font will expediate the vector conversion process as well as reduce the cost. When we have the correct font that is used in your logo/ image, we can replace the PIXEL based version. If you are unable to send the correct font, our artist will virtually re-draw the font which will be time consuming process. This will increase the cost of production significantly.  

What if I don't know what font is used in my artwork?

We will trace the font by hand and that will increase production time  and cost significantly.

What if my expectations from the job are not fulfilled?

Please make sure you have specified exactly what you expect from the final vector output. Our team will make more effort to do the needful.

Why vectorgraphics.asia?

Our service is available at the following business hours.

Monday to Friday : 10.00am to 5.00pm.

User friendly site navigation and interaction technology.

Your completed vectors are delivered within 1 to 3 days guaranteed, regardless  the quantity of images.

Assurance of high quality work provided by vector artists.

Decrease your costs by outsourcing the vectorization.

Quick  turnaround time.

Reasonable rates of service without compromising quality.

Assurance of confidentiality of your artworks.


Can I get a discount on bulk orders?

Yes, if you indicate the volume and time requirement with as much detail as possible, we will provide you a comprehensive quote with the best possible arrangement for your projects.

I will need this work done on a regular basis; will you give me a discount?

Our prices are already the lowest around for this type of service. If you show loyalty to us by using the service on a regular basis then we can offer further discounts on the regular price.
How can I get a 24 hour turnaround without having to take up a business account with you - Rush job request!
If you have an image and a strict deadline and you need it vectorized in a rush then get in touch with us. For a quicker price or specific order email us at quote@vectorgraphics.asia We will deliver your image the way you need it – on time. With a host of different services and time levels available to you. Feel free to contact us to discuss your needs.